Terms and Conditions

Coaching Packages (5 Sessions, 3-Month Journey & VIP Intensive Experience)


By booking any coaching package, you agree to the following Terms & Conditions:

1. General Information

These coaching packages are provided by Anja Vlaardingerbroek / Bold and Bright Coaching, a certified Somatic Trauma-Informed Coach, Hypnotherapist, and Brainspotting Practitioner. All packages are intended for personal growth and coaching purposes only and are not a substitute for therapy, mental health treatment, or medical care.


2. Scope of Practice & Limitations

The facilitator cannot and will not provide diagnoses, treatment recommendations, or clinical assessments. These coaching sessions do not replace professional mental health care, medical treatment, or therapeutic intervention. The facilitator is not a licensed therapist and cannot provide therapeutic services or medical advice.


3. Not Therapy or Medical Treatment

While coaching sessions incorporate trauma-informed practices, somatic techniques, hypnotherapy, and Brainspotting principles, they are not therapy or medical treatment. Booking a package does not create a therapeutic relationship. If you are experiencing a mental health emergency, please contact your local emergency services immediately.


4. Who These Packages Are For

These packages are for individuals seeking personal growth and coaching support. They are not suitable for individuals who are:

  • In acute mental health crisis or requiring immediate psychological support

  • Currently in an abusive relationship without proper safety planning

  • Managing untreated severe mental health conditions requiring professional care

If you're unsure whether coaching is right for you, please consult with a licensed mental health professional before booking.


5. Booking & Scheduling

  • Sessions are scheduled by mutual agreement between you and the facilitator

  • 48-hour notice is required for cancellations or rescheduling

  • No-show or cancellations with less than 48-hour notice will result in forfeiture of that session

  • For VIP Intensive: intensive days require 7-day notice for rescheduling


6. Payment Terms

  • Payment is due in full at time of booking, unless payment plan is arranged

  • Payment plans must be completed before final session

  • All payments are processed in Euros (€)

7. Refund Policy

  • 7-day satisfaction guarantee from date of package purchase

  • After 7 days from purchase date, packages are non-refundable

  • Unused sessions due to client non-attendance are not refundable

  • To request a refund, contact info@boldandbrightcoaching.com

8. Confidentiality & Privacy

  • All session content is strictly confidential

  • Sessions may be conducted via video call or in-person as agreed

  • Sessions are not recorded unless explicitly agreed upon by both parties

  • Your personal information is kept confidential and not shared with third parties

9. Technology Requirements

For online sessions, you must ensure:

  • Stable internet connection

  • Private, quiet space for sessions

  • Compatible device for video calling

  • Technical issues on your end do not constitute grounds for refund

10. Personal Responsibility & Liability

You are solely responsible for your wellbeing throughout the coaching process. You acknowledge that:

  • You will engage at your own pace and comfort level

  • You will seek professional help if experiencing distressing symptoms

  • The facilitator is not liable for any outcomes arising from coaching sessions

  • Results may vary and no specific outcomes are guaranteed

11. Ongoing Support (VIP Intensive)

Email and WhatsApp support between sessions is provided as a courtesy and does not constitute formal coaching sessions. Response time is typically 24-48 hours during business days.


12. Package Validity

  • 5 Sessions Package: Valid for 6 months from first session

  • 3-Month Journey: Valid for 4 months from first session

  • VIP Intensive: Valid for 6 months from booking date

13. Contact Information

For questions or support: πŸ“§ info@boldandbrightcoaching.com 🌐 www.boldandbrightcoaching.com Business Address: Frederik Hendriklaan 207, 2582CB, The Hague


14. Governing Law

These terms are governed by the laws of South Holland – The Netherlands. Any disputes will be resolved in the courts of The Netherlands.


15. Modifications

These Terms & Conditions may be updated periodically. Clients will be notified of significant changes via email.


16. Consent & Agreement

By booking a coaching package, you acknowledge that you have:

  • Read and understood these Terms & Conditions

  • Confirmed coaching is appropriate for your current situation

  • Agreed to take personal responsibility for your participation

  • Understood the facilitator's scope of practice and limitations


Your booking constitutes acceptance of these terms.